WELCOME TO TRIBU

Intelligent Helpdesk Solutions

Advanced plataform that automates level 1 IT support issues using AI-powered interface

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Create notes

Talos will respond with an easy to use card to create a note for any ticket you’re a resource on.

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Customer Replies

Always wanted to have a 24/7 IT helpdesk? Well now you can! Let the Bot do the work while you sleep.

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New Ticket Arrival

When a new ticket arrives, you want your team to know and respond as soon as reasonably possible.

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New Ticket Idle Notification

Whenever a ticket has been idle for too long, commonly if there’s been no initial response to the end user with half your SLA requirement.

What's live now

Welcome to AI and Natural Language Processing


We know that the big problem solving tasks don’t happen with those pesky Level 1 requests. But that’s most of our workload! Let’s get rid of it. Automate it, so many tasks are fixable with simple instructionsor automated scripts that just need verification with the end user

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Stop losing clients to bad customer service, Improve your customer service without over resourcing

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Win over more customers with less effort & Give the customer service to your clients they deserve

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Automating receipt of requests, responses to clients, informing staff in real time, fixing level 1 IT issues, is just the beginning.

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Is that resolution far too long and maybe… A bit nonsensical?

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Has a ticket been open without a response too long?

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Keep your technical staff productive

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Automating receipt of requests, responses to clients and informing staff in real time with what is happening.

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Always wanted to have a 24/7 IT helpdesk? Well now you can! Let the Bot do the work while you sleep

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Need an extra 15 minutes to finish the current request before you can jump on that next item?

We have set the goal to solve level 1 IT Support issues using Artificial Intelligence

Tribu is solving the two most common problems with IT Support:

  • Level 1 engineers don't want to be level 1 engineers for their entire career, high staff turnover
  • Level 1 engineers don't like to communicate with customers
Sign Up Now!

A seamless integration between your existing IT helpdesk software, PSA, Teams, communication and TRIBU Artificial Intelligence!

We know the struggles of running an IT helpdesk.

That's why we bring you TRIBU! An AI solution that fits with your existing IT Helpdesk to make your job easier and the customer experience amazing!
Become one of our fisrt Foundation Customer!
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